Legal

Terms & Conditions

Last updated: 01 January 2026

These Terms & Conditions (“Terms”) govern your use of the website performance-marketing.uk and any services provided by Performance Marketing.

2. Services

We provide digital marketing services including (but not limited to):

  • Website design and development
  • Social media management and content creation
  • Marketing support and consultancy

Any service provided will be agreed in writing (email, message, proposal, or invoice).

3. Quotes & Pricing

  • All quotes are based on the information available at the time
  • Prices may change if the project scope changes
  • Unless stated otherwise, all prices are in GBP (£)

4. Payments

  • Payment terms will be confirmed before work begins
  • A deposit may be required upfront
  • Late payments may result in delays or suspension of work

5. Client Responsibilities

  • Provide required content, access, and information promptly
  • Ensure permission to use supplied images, logos, and content
  • Review and approve work within reasonable timeframes

We are not responsible for delays caused by missing content or access.

6. Revisions

Projects include a reasonable number of revisions unless agreed otherwise. Additional revisions outside the agreed scope may be charged.

7. Website Design & Development

7.1 Completion Times

Delivery times may vary due to:

  • Client response times
  • Late content delivery
  • Third-party services or hosting delays

7.2 Website Content

Unless agreed otherwise, clients are responsible for providing text, images, logos, and branding. Content creation can be included if agreed.

7.3 Compatibility

Websites are built for modern browsers and devices. Compatibility with outdated browsers cannot be guaranteed.

8. Social Media Services

  • Results vary depending on industry, competition, and budget
  • No guarantees of followers, sales, or leads unless agreed in writing
  • Platform algorithms and policies may change at any time

9. Third-Party Services

Some services rely on third-party platforms such as WordPress, hosting providers, Google, Meta, plugins, and paid software.

We are not responsible for outages or issues caused by third parties.

10. Intellectual Property

Until full payment is received, all work remains the property of Performance Marketing. Upon full payment, rights to deliverables transfer to the client unless agreed otherwise.

We may display completed work in our portfolio unless requested otherwise in writing.

11. Cancellations & Refunds

  • Work completed prior to cancellation remains chargeable
  • Deposits are non-refundable unless agreed otherwise
  • No refunds for completed or delivered services

12. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, consequential, or financial losses, including loss of profit or revenue.

13. Website Use

  • No unlawful use of the website
  • No unauthorised access attempts
  • No copying or reproducing content without permission

14. Privacy

Your use of our website is also governed by our Privacy Policy.

15. Changes to These Terms

These Terms may be updated at any time. The latest version will always be available on our website.

16. Governing Law

These Terms are governed by the laws of England and Wales, and disputes will fall under the jurisdiction of the courts of England and Wales.